FAQ


Frequently Asked Questions 

How much would it cost me to have my shoes hand painted?

We understand that you want to make sure The Pretty Wedding Shoe Company is within your budget. Therefore we are transparent about our pricing, so there are no hidden surprises.

Bride

Ivory Bridal shoes: £75 to £95.

Bespoke hand painting: £185 to £250 depending on coverage and complexity of design.

Dyeing: Free from our Colour Capsule or £25 using your own colour swatch.

Mother of Bride

Co-ordinating shoe and bag sets: £150 to £165

Dyeing of shoe and bag set: Free from our Colour Capsule or £35 using your own colour swatch.

Bespoke hand painting of shoe and bag sets:  £250

Flower Girls

Children’s shoes: £18 to £38.

Bespoke hand painting of children’s shoes: £20 to £65 depending on coverage and complexity of design.

What happens to the hand painted design if they get wet?

The design will not wash off or run.  It is advisable to avoid any puddles or mud as this may leave a watermark or stain, although your shoes are sprayed with a Matt sealer before leaving the studio which gives them some protection. I have successfully cleaned muddy hand painted shoes with soap and warm water and hen re touched up with a little  painting. I offer this as special service where I can clean and  add a bit more hand painting to disguise any marks. Please email with pictures for a quote. 

When is the best time to get my shoes?

For adults I suggest as soon as you have your dress or outfit so that you can wear them for any dress fitting appointments. It is always nice to have something to tick of your to do list! For children I suggest 6 – 8 weeks before wedding.

How long will it take for my shoes to be ready?

Allow 8 – 12 weeks from initial appointment for hand painting. Fast track hand painting is sometimes available for an extra fee. Allow 3 weeks for hand dying and a week for ivory shoes.

I live too far away to visit. Can I still get my shoes hand painted?

Yes, we can complete everything online and by post.

I am not 100% sure what I want on my shoes. Does that matter?

No, I am here to guide you and together we will come up with the perfect design. You will have the opportunity to see a sample and make changes before your shoes are painted.

I want my shoes all one colour. Can you still help?

Most Rainbow Club shoes can be hand dyed. We can arrange this for you and have a sample book of over 200 colours for you to choose from. There maybe a postage charge. 

Where are you based?

The Pretty Wedding Shoe Company is in Stone, Buckinghamshire. HP17 8QX. We are open by appointment only.

Are you open at weekends?

We have Saturday appointments. We are closed on Sundays.

Do you do Bridesmaid and Flower Girl shoes?

Yes we do! We offer the same service for Bridesmaids as for brides. A discount maybe applicable for multiple pairs. Please ask.

For your little Flower Girls we have from size infant 5 up to and including a Childs size 3. We also have sweet ivory ballet pumps with a rubber sole. These can be hand painted if you wish.

Can I supply my own shoes?

Sorry we are no longer accepting your own shoes for hand painting. This is so we can maintain a consistent service as satin varies from make to make. 

Mother of the Bride

I have my outfit, can I get shoes and a bag to match?

Yes! Bring your outfit to your appointment and we will help you choose from our Colour Capsule service with over 280 colours. We will arrange for them to be dyed your chosen colour and sent back to you. 

What if you don’t have the colour I want? 

When only a precise colour match will do, our Couture Colour service is the solution. For a small fee we will arrange with Rainbow Club to precisely match your Rainbow Club shoes and accessories to any fabric swatch, garment or accessory that you share with us. It’s truly bespoke.

How long does it take? 

Standard service is 10 – 15 working days. £4.95 postage.

Gold Service is 5 working days and costs £20 plus £4.95 Postage.

How much does dyeing cost?

Dyeing is free when choosing from one of our 280 colours from our Colour Capsule Service. Postage £4.95

or £25 for shoes and £10 for handbags plus postage, using our bespoke Couture Colour service.

What happens if my shoes get wet?

All of our dyed shoes and accessories will be spray protected before being dispatched to you. Rainbow Club use environmentally friendly water‑based dyes and a market leading protector, which will offer a high resistance to moisture, keeping your shoes in beautiful condition but will not make them 100% waterproof. You can opt for extra deep protection for an extra £10.

 I have wide / big feet. Can you help? 

Yes we can. We have some shoes with a wide fit and also some of our styles are available in a 8, 9 and 10. 

Can I just turn up or do I need an appointment?

We are open by appointment only and have weekday and Saturday appointments. To book simply Email to arrange.